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Support Article

Previous functionality is not working correctly when flow loops

SA-50359

Summary



When using the Previous functionality on mobile user is unable to navigate backwards through flows that loop.

It will only show you the last instance of the loop and then exit out of that flow completely and take the user to the previous flow.

It appears that the pyFlowPath is not being set correctly when moving forward through these loops.


Error Messages



Not Applicable


Steps to Reproduce



Create a flow that contains loops and attempt to use previous functionality on mobile.

Root Cause



This issue was determined to be a product enhancement request.

The flow needs to be modified to use split for each shape. However, split for each is not supported in offline yet.

Resolution



An enhancement request, FDBK-24381, has been created for consideration by Pega Product Management.

Suggest Edit

Published February 2, 2018 - Updated October 8, 2020

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