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Support Article

Print action does not work in navigation rule

SA-40543

Summary



Out-of-the-box Print action does not work.


Error Messages



Not Applicable


Steps to Reproduce

  1. Create a Navigation rule
  2. Add out-of-the-box Print action to a node
  3. Use the navigation rule in a Menu control
  4. Run the use case
  5. Click Menu
  6. Click Print


Root Cause



A defect in Pegasystems’ code or rules. There is no implementation for Print action in pznavigation.pzProcessAction Rule Utility Function.

Resolution



As a local-change add the below action in the Navigation rule for print functionality.

Run Script: Window.Print
Suggest Edit

Published August 17, 2017 - Updated October 8, 2020

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