Support Article

Print View alignment is not showing properly in IE

SA-97825

Summary



Print Preview displays incorrectly on the Internet Explorer browser.


Error Messages



Not Applicable


Steps to Reproduce

  1. Open the Pega portal in the Internet Explorer Browser
  2. Navigate to any of the case Details which contains a grid.
  3. Click Print from the Actions button.
  4. Check the Preview with 'Print Preview' option on right click of the mouse.


Root Cause



Print preview is an Internet Explorer browser dependent functionality. According to the paper size selected, the Print Preview displays.


Resolution



Perform the following local-change to target only the Internet Explorer browser:

Add the '.ie' Selector as a prefix to other Selectors to include custom styles in the CustomPrintCSS file.

Published December 29, 2019 - Updated January 13, 2020

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