Prior action is not preserved
On the landing page of the CPMHC_Interaction portal, when selecting the Workbaskets tab within the Home panel and then shifting focus to Interaction(Phone) Tab, the last action ie., Workbasket tab selection is not preserved when switching back to home panel.
Steps to Reproduce
- Open the CPMHC_Interaction portal.
- Click the Workbaskets tab within the Home panel.
- Launch a phone interaction.
- Click Home tab and observe the Workbasket tab is no longer selected.
The behavior seen is working as designed.
This behavior is intended as a means to keep the Home Panel refreshed when work is performed elsewhere in the portal.
Published May 23, 2016 - Updated October 8, 2020
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