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Support Article

Problem during Application Profile archive import



You are trying to import an Application Profile (AP) archive that fails with below error in PegaRULES log.
Application Profile viewer (in progress) does not show this AP and it is not reported in a report definition on appropriate class viz PegaAccel-Task-ABCApp

Error Messages

2014-07-23 15:37:59,785 [j2ee14_ws,maxpri=10]] [ STANDARD] [ XYZZY:01.01.02] (ga_importexport_pximportexport) ERROR - ImportArchive: Encountered the following error: null
at com.pegarules.generated.activity.ra_action_checkformismatch_4c8c91701f66b5f6fcf04ac61a7112f8.step2_circum0(
at com.pegarules.generated.activity.ra_action_checkformismatch_4c8c91701f66b5f6fcf04ac61a7112f8.perform(
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(
at com.pega.pegarules.exec.internal.declare.infengine.ChainingEngineUtilImpl.runActivity(
at com.pega.pegarules.exec.internal.declare.infengine.TriggerImpl.evaluateNetworks(
at com.pega.pegarules.deploy.internal.util.ImportImpl.issueCommit(
at com.pega.pegarules.deploy.internal.util.ImportImpl.importContents(
at com.pega.pegarules.deploy.internal.util.ImportImpl.performImport(
at com.pega.pegarules.deploy.internal.util.ImportImpl.performImport(
at com.pega.pegarules.deploy.internal.util.ImportImpl.importArchive(
at com.pega.pegarules.deploy.internal.util.ImportImpl.importPegaArchive(
at com.pega.pegarules.deploy.internal.archive.PegaArchiveAbstract.doImport(
at com.pegarules.generated.pxImportArchive_060201_OJxD6VU15TYjlV46nBfmsw.pxImportArchive06_02_01(
at com.pegarules.generated.pxImportArchive_060201_OJxD6VU15TYjlV46nBfmsw.invoke(
at com.pega.pegarules.generation.internal.library.LibraryRuntime.resolveAndinvokeFunctionViaReflection(
at com.pega.pegarules.generation.internal.library.LibraryRuntime.invokeLibraryRuntime(
at com.pega.pegarules.session.internal.mgmt.Executable.invokeLibraryRuntime(
at com.pega.pegarules.priv.generator.LibrarySupport.resolveAndInvokeFunctionViaReflection(
at com.pegarules.generated.pega_importexport_pximportexport.pxImportArchive(
at com.pegarules.generated.activity.ra_action_pegarulesmove_zip_to_db_7285545804e018054ae2b072e254f94c.step6_circum0(ra_action_pegarulesmove_zip_to_db_7285545804e018054ae2b072e254f94c.jav

Steps to Reproduce

1) Package an AP
2) Import the AP zip into another instance. The import is reported successful on the UI
3) The application profile viewer does not show this AP and it is not reported in the report definition on class PegaAccel-Task-ABCApp

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules.
The PegaSaveDetect diagnostic patch is interfering with the successful import of the AP archive.


This issue is resolved through the following local change: 
There are two Dynamic System Settings that are used for the PegaSaveDetect tool.
The owning RuleSet is Pega-ProCom. 
The purposes of this DSS are PegaSaveDetect/TrackSaves and PegaSaveDetect/TrackDeletes .
Set both of these to false and the import will be successful.
Set them back to true to reactivate the diagnostic tool.

Published March 12, 2016 - Updated October 8, 2020

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