Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Problem with the Link Control



On click of configuration icon in a Link Control, the pop up does not show any fields to make the configuration changes.
Only Ok and Cancel buttons are available.

Issue is occurring in IE 8 and also in Chrome(latest version).

Error Messages

Caused by: Error evaluating cell visible when 'pzOptionsStyleNameOther' .
    at com.pega.pegarules.session.internal.mgmt.autostreams.AutoStreamRuntimeImpl.handleEvaluateWhen(
    at com.pega.pegarules.session.internal.mgmt.autostreams.CellRuntime.beginCellWhen(
    at com.pegarules.generated.html_section.ra_stream_pzlink_presentationtab_712e5d4c2af94f918640cc7e348c4bc1.layoutBody_1(
    at com.pegarules.generated.html_section.ra_stream_pzlink_presentationtab_712e5d4c2af94f918640cc7e348c4bc1.pzLayoutBodyWrapper_3(

Steps to Reproduce

1. Open the Section rule.
2. Add a link control.
3. Click on the configuration icon of the link control.
4. Observe that no configuration settings are shown to edit.

Root Cause

Cache issue in the deployment. 


This issue is resolved after clearing the section rule pzlink_presentationtab from  cache through System Management Application (SMA) by following below steps:
  1. Open SMA.
  2. Click Advanced link.
  3. Click Application assembly cache management.

4. Provide rule name and click on application based assembly cache details.

5. Clear the cache and re-login to the application. 


Published September 12, 2015 - Updated October 8, 2020

Was this useful?

100% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us