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Support Article

Prod Server is extremely slow inspite of clear restart



Experiencing poor performance after deployment

Error Messages

Long Requestor Time PEGA0019 in alert log.

Steps to Reproduce


Root Cause

The root cause of this problem is in a third-party product. Overall system performance is slow due to Network/CPU/heap utilizaiton.


The explanation for this behavior is as follows: 

Overall system performance is slow due to Network/CPU/Heap utilizaiton.

Published July 17, 2015 - Updated October 8, 2020

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