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Support Article

Property validation occurs without being requested

SA-64116

Summary



A property is configured to use a Local List table. An error occurs if the property is not set to a value specified in the Local List.
The requirement is to disable the property validation.



Error Messages



The actual request returns the below error.

<returnDesc>Validation failed: Errors Detected.
.request: Validation failed: Errors Detected.
.request.IVRData: Validation failed: Errors Detected.
.request.IVRData.callType: The value UK for property callType is not defined in the local value list</returnDesc>



Steps to Reproduce

  1. Configure a property to use a Local List table.
  2. Run a Request in the channel using the callType field.
  3. Enter a value that does not exist in the local value list


Root Cause



This behavior is as per Pega product design: when using the Local List table in the property.

For more information, refer to: https://community.pega.com/sites/default/files/help_v731/procomhelpmain.htm#rule-/rule-obj-/rule-obj-property/general_tables.htm


The 'Display only (not for validation)' option is available for the Field Value, Class Key Value, Remote List, or Prompt List options.


Resolution



Perform the following local-change:
  1. Change the property to use a 'Prompt List'
  2. Check the 'Display only (not for validation)' option.

 

Suggest Edit

Published October 13, 2018 - Updated October 8, 2020

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