Support Article
PRRuntimeException: caught exception during autocommit check
SA-38320
Summary
Bulk Process via Upload is throwing an exception: "The Flow Action post-processing activity PostBulkProcessAlert failed: PRRuntimeException".
Error Messages
"PRRuntimeException: caught exception during autocommit check
Steps to Reproduce
- Click Bulk Process using Upload option.
- On Step 2, select Add a comment.
- Type the comment title and content.
- Upload the attachment file.
- Click Submit.
Root Cause
A defect in Pegasystems’ code or rules. Pega is using a *closed* JDBC connection, which causes the action to fail.
Resolution
Refer the below link and perform the similar configuration in web-logic server:
https://pdn.pega.com/support-articles/caught-exception-during-autocommit-check-error-broken-queue
Published June 30, 2017 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.