Support Article

PRRuntimeException: caught exception during autocommit check

SA-38320

Summary



Bulk Process via Upload is throwing an exception: "The Flow Action post-processing activity PostBulkProcessAlert failed: PRRuntimeException".


Error Messages



"PRRuntimeException: caught exception during autocommit check


Steps to Reproduce

  1. Click Bulk Process using Upload option.
  2. On Step 2, select Add a comment.
  3. Type the comment title and content.
  4. Upload the attachment file.
  5. Click Submit.


Root Cause



A defect in Pegasystems’ code or rules. Pega is using a *closed* JDBC connection, which causes the action to fail.

Resolution



Refer the below link and perform the similar configuration in web-logic server:

https://pdn.pega.com/support-articles/caught-exception-during-autocommit-check-error-broken-queue

Published May 22, 2017 - Updated June 30, 2017

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.