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Support Article

PSQLException: ERROR: canceling statement due to user request

SA-64602

Summary



When reindexing rules in Pega, indexing fails with an error.


Error Messages



Error in log while re-indexing:

[MSG][An error occured on executing the query for the report definition - There was a problem getting a list: code: 0 SQLState: 57014 Message: ERROR: canceling statement due to user request DatabaseException caused by prior exception: org.postgresql.util.PSQLException: ERROR: canceling statement due to user request | SQL Code: 0 | SQL State: 57014


Steps to Reproduce



Reindex the rules.


Root Cause



pegadata.pr_sys_queue_ftsindexer table contained approximately 10.4 million records. Hence, query execution took long and was canceled due to JVM timeout.


Resolution



Perform the following local-change:

Truncate the pegadata.pr_sys_queue_ftsindexer table as it contained old indexing records (which are not required).


 
Suggest Edit

Published September 14, 2018 - Updated October 8, 2020

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