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Support Article

PUIC: Getting a blank screen on closing a work object



On closing a work object, users get a blank screen in non compatibility mode. The same works in compatibility mode where after closing the work object, they are redirected to their main screen.

Error Messages

Not Applicable. 

Steps to Reproduce

1. Create a button in the section which calls an activity through script.
2. Do a work Close in the activity.
3. Run and check in compatibility and non compatibility. 

Note : Portal should have a work area control. 

Root Cause

Workarea control in the portal was causing the issue. 


It was suggested to upgrade the workarea control to dynamic container. 
Upgrade option will only work when the height is set to "Fill" instead of "Size to Content".

Published January 31, 2016 - Updated October 8, 2020

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