Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Pulse is not sending email to pyNotificationCreateOperator

SA-66980

Summary



Pulse does not send an email to pyNotificationCreateOperator from pzPrepareRecipientList activity. The Recipient is removed from the list. Unable to edit the rule since it is a final rule.


Error Messages



Not Applicable


Steps to Reproduce

  1. Send an email to Pega with an email address of the sample operator.
  2. Reply to the email with the same operator. The email is not sent since the Recipient (current) is removed from the list.


Root Cause



An issue in the custom application code or rules.


Resolution



Perform the following local-change to send an email to the current operator:

Override the pyFilterCurrentUser When rule to return false.



 

Published November 29, 2018 - Updated December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us