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Support Article

Purge and Archive does not work

SA-13610

Summary



User has customized purge and archive process using out-of-the-box rules.
 When user executes the purgeandarchive, the NumberFormatException occurs. The same works  fine in PRPC 5.5 version.


Error Messages



Error - Problem invoking function: pega_rules_datetime.addToDate--(String,String,String,String,String) java.lang.NumberFormatException: For input string:

Steps to Reproduce



Run Purge and Archive process.

Root Cause



The customization done by the user causes the issue.

Resolution



Below steps have been suggested to the user which resolved the issue:

1) Change Param.AgedDate property value by doing a private edit of getLimitedItem Activity which avoids the Number format exception faced initially.

           Current value : @addToDate("", "-"+.pyArchiveConfig.pyDaysOld, "", "", "")

           Updated Value : @addToDate("", .pyArchiveConfig.pyDaysOld, "", "", "")

2) Remove "IsPosDecimal" Editvalidate rule from "pyDaysOld" property and saved it to their local ruleset. In "CustomCheckarchiverecord" (customised) activity we have set a default value as zero for the "pyDaysOld" property using the trim function to avoid the exception which has been thrown previously.

3) In "Getlimiteditem" activity of 7.1.6 the "getarchivableitem" listview has been created as it was removed in that version and kept under work – class.

After performing the above changes run the Purge & Archive process and confirmed that the process is running fine without any issues and the work objects gets archived. 

Published August 27, 2015 - Updated October 8, 2020

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