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Purge and Archive wizard does not remove history records



In PRPC 6.2 SP2 ML1 based application with MSSQL database, users have observed that Purge and Archive process deletes resolved work objects from PC_WORK table however corresponding history records in PC_HISTORY_WORK were not deleted.

Error Messages


Steps to Reproduce

Configure and run Purge and Archive wizard

Root Cause

Captured Tracer, DB trace and debug log file (keeping Rule_Obj_Activity.ProcessConfig.PegaAccel_Management_Archival.Action logger in DEBUG mode). Observed that required changes in R-U-F PurgeItems were missing in the issue reported environment (PRPC 6.2 SP2 ML1).


HFix-10111 was provided to resolve the issue. This HFix packages modified ArchivePurge EvaluateItem function code for PRPC 6.2 SP2 ML1.

Published January 31, 2016 - Updated October 8, 2020

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