Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

pxRestartStage does not restart but transitions the case

SA-16894

Summary



Although pxRestartStage is used to restart the current stage, the case is transitioned to next stage.


ERROR MESSAGE    

Not Applicable


Steps to Reproduce

Launch the pyRestartStage action as a case wide local action or use pxRestartStage as a post action activity in any flow in a stage. It does not restart the stage instead it is transitioned to next stage.


Root Cause



In pxRestartStage API, pxStageHistory is not updating on pyWorkPage when you restart the stage and also when there are no steps in a stage at run time in Pega 7 Express and you add steps through case life cycle gadget.added step should reflect at run time and case should be restarted in this case.so in this case also pxStageHistory is not updated.

Resolution



Apply HFix-24706.

NOTE: HFix-24158 is prerequisite for this HFix.
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

Did you find this content helpful? Yes No

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us