Support Article
pxSessionTimer with Logoff Timer does not work after upgrade
SA-11110
Summary
After upgrading to Pega 7.1.7, pxSessionTimer and Logoff Timer usage does not work as expected. The Logoff Timer window displays, but on click of the "Okay" button (to extend the session) the modal window does not get fully removed. Also, the auto logoff does not work if the timer expires.
Error Messages
Not Applicable
Steps to Reproduce
Upgrade to Pega 7.1.7 to observe the issue.
Root Cause
In an older release of PRPC the pyModalTemplate rule was copied and modified. The usage of the older version of the pyModalTemplate with Pega 7.1.7 caused the reported behaviour.
Resolution
This issue is resolved through the following Local-change:
Use the out-of-the-box Pega 7.1.7 version of pyModalTemplate.
Published June 24, 2015 - Updated October 8, 2020
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