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Support Article

pxValidateURL is not allowing valid URLs



pxValidateURL does not allow valid URLs.

The user's application uses the out-of-the-bopx Attachments feature. This feature allows the user to add URL links to a case. However, the system does not accept some of the valid inputs such as, ~, [, ], @.

For example:

http://www.your_page/~azuma/cacm.html (~ character)[],%20byte)

Error Messages

Invalid value specified for pyURL.  Value doesn't adhere to the Validate: pxValidateURL.

Steps to Reproduce

  1. Open a case which has the out-of-the-box Attachments enabled.
  2. Click Add to add an attachment.
  3. Choose the URL.
  4. Use one of the examples.

Root Cause

A defect in Pegasystems’ code or rules. Regex used to validate the URL is incorrect. In Pega 7.3, Regex is updated to use org.apache.commons.validator.routines.UrlValidator to validate URLs.


Apply  HFix-50653.

Published March 30, 2019 - Updated October 8, 2020

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