Support Article
"pyTopCasePage" page missing after new case by "pxCreateTopCase"
SA-25974
Summary
After upgrading to Pega 7.2.1 from Pega 7.1.8, the "pyTopCasePage" page reference is missing in Clipboard after a new case is created by "pxCreateTopCase" activity in utility shape in a flow.
Error Messages
The application shows a blank screen (Not able to navigate to the new case's assignment and flow action defined on it).
Steps to Reproduce
1) Try referencing "pyTopCasePage" page.
2) After an upgrade to Pega 7.2.1 page reference is missing.
Root Cause
pyTopCase page is being removed in the pxCreateTopCase activity.
Resolution
Apply HFix-28639.
Published August 1, 2016 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.