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Support Article

"pyTopCasePage" page missing after new case by "pxCreateTopCase"



After upgrading to Pega 7.2.1 from Pega 7.1.8, the "pyTopCasePage" page reference is missing in Clipboard after a new case is created by "pxCreateTopCase" activity in utility shape in a flow. 

Error Messages

The application shows a blank screen (Not able to navigate to the new case's assignment and flow action defined on it).

Steps to Reproduce

1) Try referencing "pyTopCasePage" page.
2) After an upgrade to Pega 7.2.1 page reference is missing.


Root Cause

pyTopCase page is being removed in the pxCreateTopCase activity.


Apply HFix-28639.


Published August 1, 2016 - Updated October 8, 2020

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