Support Article
pzInsKey is not getting passed
SA-20701
Summary
Customer has upgraded from
Pega 6.2SP2 to Pega 7.1.9
CPM: 06-02 SP4 to CS:07.01.04
CPMHC: 7.5 to CPMHC 7.14.
The Reference Materials functionality is not working in Pega 7, which used to work in Pega 6.
Error Messages
No Results found
Steps to Reproduce
1) Upgrade from CPM: 06-02 SP4 , CPMHC: 7.5 to CS:07.01.04 , CPM HC 714
2) Use Reference Materials functionality
Root Cause
User was using some of the deprecated legacy rules of Pega KM in Pega 7.
As of new Pega Knowlege implementation, to support the deprecated legacy CPM-based Knowlege content capabilities there is a when condition called CPMKMDisabled which has by default value as true, need to make that false.
Resolution
Changed the When condition in the CPMKMDisabled to false.
Published March 18, 2016 - Updated December 2, 2021
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