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Support Article

Queue Processor does not recognize the External class

SA-105065

Summary



An external class is imported to the RSI codeset and is referenced in an Activity step. The activity fails when run through a Queue Processor. The activity compiles and runs correctly when executed directly.


Error Messages



java.lang.NoClassDefFoundError: com/rs/es/security/EsSecurityFactory


Steps to Reproduce

  1. Import a third-party JAR.
  2. Reference the external classes in the Java step of an activity.
  3. Execute the activity using a Queue Processor.


Root Cause



A defect or configuration issue in the operating environment.
The Util nodes where the Queue Processor runs, are not restarted after the external classes JAR file is imported.



Resolution



As a local-change, restart all the nodes.
Suggest Edit

Published August 8, 2020 - Updated December 2, 2021

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