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Support Article

Quiesce Management displays the ACTIVE USERS as Unavailable



On opening the Autonomic Event Services (AES) 7.1.7 Manger Portal and navigating to the Quiesce landing page, the ACTIVE USERS value is Unavailable.

Error Messages

Not Applicable

Steps to Reproduce

1. Log in to the AES Manger Portal
2. Navigate to the Quiesce landing page

Root Cause

A defect or configuration issue in the operating environment. Incorrect format for the Endpoint URL was used.


Perform the following local-change to set the Endpoint URL format:


Published September 26, 2017 - Updated October 8, 2020

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