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Support Article

Radio Button disabled permanently in mobile and tablet devices



Radio button is disabled permanently in mobile and tablet devices. However, it is enabled in a desktop system. Additionally, the color of the button does not turn green on selection.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a checkbox control.
  2. Set the Caption position as 'left'.
  3. Switch to Pega Express.
  4. Select iPad and mobile resolution checkbox. Unable to check this checkbox.

Root Cause

A defect in Pegasystems’ code or rules.


Perform the following local-change:
  1. Right align the Caption position checkbox.
  2. Include the below style changes in py-mobile-controls CSS file to obtain the color for the checkbox.

    .iOS .checkbox [type="checkbox"]:checked+label::before,
    .phone .checkbox [type="checkbox"]:checked+label::before,
    .tablet .checkbox [type="checkbox"]:checked+label::before {
        background-color: #0000FF
        background-image: none;
        color: $mx-strong_action_background-background;
        height: 30px;
        width: 50px;
        margin: 0;

Published December 2, 2021

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