Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

RC 4834 Ancillary Question HTML (ANCQ38)



In the ANCQ38 HTML for MC one html tag is not proper. So, pega:lookup property="pxRequestor.pyCaption" value="If not a duplicate AncQ38_MC_FV3" is coming in the screen. But, it should not come.

Error Messages

Not Applicable

Steps to Reproduce

Select 4834 from the MC Reason Code, for the question "Do the two transactions have the same card acceptor name and location, transaction source currency amount, ticket number (if provided), and transaction date?" select "NO"

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules. 
The reference in HTML PegaCard-Sd-Dispute-MC- • AncQ38 to call the name field value AncQ38_MC_FV3 need correction.
The field value text for AncQ38_MC_FV3 needs correction. 


HFix-21582 resolves this.

Published January 31, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us