Support Article
RC 4834 Ancillary Question HTML (ANCQ38)
SA-8127
Summary
In the ANCQ38 HTML for MC one html tag is not proper. So, pega:lookup property="pxRequestor.pyCaption" value="If not a duplicate AncQ38_MC_FV3" is coming in the screen. But, it should not come.
Error Messages
Not Applicable
Steps to Reproduce
Select 4834 from the MC Reason Code, for the question "Do the two transactions have the same card acceptor name and location, transaction source currency amount, ticket number (if provided), and transaction date?" select "NO"
Root Cause
The root cause of this problem is a defect in Pegasystems’ code/rules.
The reference in HTML PegaCard-Sd-Dispute-MC- • AncQ38 to call the name field value AncQ38_MC_FV3 need correction.
The field value text for AncQ38_MC_FV3 needs correction.
Resolution
HFix-21582 resolves this.
Published January 31, 2016 - Updated October 8, 2020
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