Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

RC 4855 ancillary question validation



For Reason Code (RC) 4855, on the Ancillary Question (AQ) screen, an error message is shown but there is no validation. Users can ignore this message and submit ancillary questions.

This question is appearing for the following RCs and no validation is shown:

1. 4855
2. 4859-RS5-NS1
3. 4859-RS5-NS2
4. 4859-RS5-NS3
5. 4859-RS5-NS4
6. 4859-RS5-NS5
7. 4859-RS5-NS6
8. 4859-RS7

Error Messages

Not Applicable

Steps to Reproduce

1. Select a Mastercard debit transaction.
2. Select RC 4855 and any condition code.
3. Go to ancilliary questions.
4. Answer all the questions and submit.

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules. 


HFix-21428 addresses this issue.

Published January 31, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us