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Support Article

RC 81 CC2 must not require CardStatusAtTimeOfTrans

SA-8395

Summary



Smart Dispute Reason Code (RC) 81, Condition Code (CC) 2 and International Visa Disputes must not require the question - "What was the status of the card at the time of the transaction?".

RULE-PEGACARD-REASONCODE-QUESTION PEGACARD-SD-DISPUTE-VISA-INTERNATIONAL- FALSEACCOUNTNUMIND should not have the ValidateFalseAccNumId validate rule on it.



Steps to Reproduce



1. Create international visa dispute
2. Apply reason code 81, condition code 2
3. Answer "yes" to the question "Was the account number used fictitious and no authorization was obtained?" 


Root Cause



The root cause of this problem is a defect or misconfiguration in the PRPC operating environment. The rule - "WhenRC80CC2n1-An1-B" is incorrect.


Resolution



HFIX-21654 resolves this issue.
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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