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Support Article

RC80 CC4D Missing Question



PegaCard-Sd-Dispute-Visa-International-US-.80 4d (06-35-10) includes a reference to ancillary question "AdjustmentATMTxnDate". This question does not exist in the system, and an error is displayed on screen.

Error Messages

Question AdjustmentATMTxnDate was not found.

Steps to Reproduce

  1. Create a US Visa dispute
  2. Select reason code 80, condition code 4d

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules.


Apply HFix-21293 to resolve this issue.

Published January 31, 2016 - Updated October 8, 2020

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