Support Article
Reason Code 80 condition 1b - incorrect transaction amount
SA-8244
Summary
For Reason Code 80 Condition code 1-a, 1-b and 2 we need to display an additional message on the process chargeback screen to draw attention to the intended use of the field. Message to be displayed: “The chargeback amount should be the difference between the billed amount and the statement amount.”
Resolution
This has been implemented via HFix-21487.
Tags:
Published June 12, 2015 - Updated October 8, 2020
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