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Support Article

Recent reports link is not identified as inactive by JAWS



The greyed-out Recent reports link on the Showing recent reports page is not identified as a disabled link by the JAWS screen reader. The JAWS announces the link as the Recent reports link. However, this link may be interpreted as active by screen reader users.

Error Messages

Not Applicable

Steps to Reproduce

  1. Enable the JAWS screen reader 
  2. Open the Showing recent reports page by navigating to Tools > Run report
  3. Press the Tab key until the focus is on the Recent reports and All reports links. The JAWS announces both the Recent reports and All reports items as link, providing no differentiation between the active All reports link and inactive Recent reports link

JAWS must announce the greyed-out Recent reports link as disabled and the adjacent active All reports link as link. However, the JAWS incorrectly announces both the greyed-out Recent reports link and active All reports link as link.

Root Cause

This behavior is as per the Pega product design.


Perform the following local-change:
Add the below script to the UserWorkForm:


 $( document ).ready(function() {
    if($('a:contains("Recent reports")').attr("disabled")=="disabled"){
   $('a:contains("Recent reports")').attr('tabindex', '-1');



Published February 10, 2020 - Updated December 2, 2021

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