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Support Article

Refactoring time out



Error is observed when the User is using DesignerStudio > System > Refactor> Classes wizard to Rename the classes

Error Messages

PegaRULES Request Status fail Unable to synchronize on requestor HD6035DFF96308F5CC0E009002BD72881 within 120 seconds: (thisThread = http-uklvadcsc01a%2F10.193.-7) (originally locked by = http-uklvadcsc01a%2F10.193.-8) (finally locked by = http-uklvadcsc01a%2F10.193.-8) Unauthenticated or not available No ID available PegaRULES 7.10 ML7 (coreAssemblyCached_717_644)

Steps to Reproduce

Run DesignerStudio > System > Refactor> Classes.

Root Cause

The root cause of this problem is defect/misconfiguration in the operating environment.
Due to number of refactor instances and selected scope of rulesets.


This issue is resolved through the following local change: Limit the scope of Ruleset’s or number of instances.

Published June 12, 2015 - Updated October 8, 2020

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