Support Article

Reference to D_GlobalParam does not work in email accounts

SA-65586

Summary

In email accounts, the reference to the D_GlobalParam data page does not work.
This occurs after upgrading to Pega 7.4.

Error Messages

Not Applicable.

Steps to Reproduce

Open Designer Studio > Integration > Email > Email Accounts
Open any email that is running successfully
Set the Host value using Global Resource Settinfgs. For example, D_GlobalParam)
Run the flow. The account verification fails.

Root Cause

An issue in the custom application code or rules.

Resolution

Perform the following local-change:

For Sender:

Open 'Data-EmailAccount. SMTPConnectivity' and save as to an open the ruleset
Edit the Java Step 6 and add the below code. The modified code should look like the following:

// get tools

ServiceUtils svcUtils = tools.getServiceUtils();
com.pega.pegarules.priv.util.ServiceUtilsPriv svcUtilPriv = pega.getServiceUtilsPriv();

final String[] ACCOUNT_KEYS = { "pyHost", "pySMTPUserName", "pyEmailAddress", "pyReplyTo",
"pyAdminEmail", "pySMTPPort", "pyReceiverHost", "pyReceiverUserID", "pyReceiverPort", "pyKeyStoreInstance",
"pyKeystoreAlias"};
for (String key : ACCOUNT_KEYS) {
String res = svcUtilPriv.getStringIndirect(emailAccount,key);
emailAccount.putString(key, res);
}

For Receiver:

Open 'Data-EmailAccount.POP3orIMAPConnectivity' and save as to an open the ruleset
Edit the Java step 5 and add the below code. The modified code should look like the following: