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Support Article

Report Scheduler not working properly



When user is scheduling the report with frequency as daily, report gets generated on only first day of week.

It is not getting generated on daily basis.

After first run it is going to Broken queue item and able to sees the error.

Error Messages

Database rollback caused queue item rollback

Steps to Reproduce

Create Report Scheduler.

Root Cause

A software use or operation error: Seems that the latest code base is not updated for


Apply HFix-27345.

Published February 6, 2018 - Updated October 8, 2020

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