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Support Article

Reportfilter not working when using filter functions



Developer created a  Report Definition  which is configured with filter conditions as "pyResolvedTimestamp is not null" OR "The difference in months between [Earlier Date Value] and [Later Date Value]" is less than or equals 18 months , They noticed that when they tried to set other filter on any column, report is displaying the wrong set of results.

Error Messages

No Error Message. But Report is returning wrong set of results.

Steps to Reproduce

1. Create a report definition rule with some OOTB properties like pyID, pyResolvedTimeStamp, pxCreateDateTime,
2. Give two filter conditions
A. pyResolveTimestamp is not null
B. pyworkstatus is equal "New","Resolved-Completed".
3. add two conditions with OR operator.
4. Run the report and try to put filter on Case ID column in report viewer.

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules pxRetrieveReportData , pzClearRDTempFilters


This issue is resolved by hotfix item HFIX-23124

Published July 17, 2015 - Updated October 8, 2020

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