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Support Article

Reports present on the dashboard do not display

SA-107294

Summary



Pega Platform 8.2 is updated to Pega Platform 8.4. Post the update, reports present on the dashboard do not display, and out-of-the-box rules are missing.


Error Messages



Not Applicable


Steps to Reproduce

  1. Log in to the Queue Boss portals.
  2. Select the second tab. 


Root Cause



An issue in the custom application code or rules.


Resolution



Perform the following local-change:

Recreate a new product file from Pega Platform 8.2 and import it to Pega Platform 8.4.

Tags:

Reporting

Published June 23, 2020 - Updated December 2, 2021

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