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Support Article

Reports present on the dashboard do not display



Pega Platform 8.2 is updated to Pega Platform 8.4. Post the update, reports present on the dashboard do not display, and out-of-the-box rules are missing.

Error Messages

Not Applicable

Steps to Reproduce

  1. Log in to the Queue Boss portals.
  2. Select the second tab. 

Root Cause

An issue in the custom application code or rules.


Perform the following local-change:

Recreate a new product file from Pega Platform 8.2 and import it to Pega Platform 8.4.

Published June 23, 2020 - Updated December 2, 2021

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