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Support Article

Reports under Production ruleset not shown App/Record Explorer



The user has added a few rules to the Production ruleset. When a ruleset is added to an access group's Production ruleset, the rules do not display in the Application or Record Explorer.
However, if the ruleset is removed from the access group, the rules display in the Explorer.

Error Messages

Not Applicable

Steps to Reproduce

  1. Log in to Pega Dev Studio.
  2. Navigate to Records > Report Definition.

Root Cause

A software use or operation error.


Here’s the explanation for the reported behavior:

When a Production ruleset is added to an access group, the rules from the Explorer are removed irrespective of the patch version mentioned in the ruleset added.
All the rules present in this ruleset are removed from the Explorer immediately after a Production ruleset is added to the access group.

For example,

If 'ABC:01-02' ruleset is added to the Production ruleset in the access group, all the rules from the ABC ruleset are removed from the Explorer. These rules are only considered at runtime.

Similarly, when 'ABC:01-02-05' ruleset is added, all the rules from the ABC ruleset are removed from the Explorer.

The ruleset version plays no role in removing specific rules. The version is only used for Rule Resolution.
Suggest Edit

Published January 20, 2020 - Updated December 2, 2021

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