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Support Article

Review harness skin control does not load

SA-80004

Summary



When opening a subcase from the parent case, the Review harness skin control does not load.


Error Messages



Not Applicable


Steps to Reproduce

  1. Open a parent case in Designer Studio.
  2. In the parent case section, click subcase. The skin does not load in the child case.


Root Cause



An issue in the custom application code.
The pzInsKey value was null (no parameter in the report definition).



Resolution



Perform the following local-change:
  1. In the grid table, remove the 'Open Selected item' action.
  2. Add a new 'Open work by handle' action.
  3. In the 'Open work by handle' action provide the .pzInsKey handle and save.
  4. In the FetchCredSubCaseInfo report definition, add a new pzInsKey column source and save.

Published August 15, 2019 - Updated December 2, 2021

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