Support Article

Rich text editor control not working properly

SA-1686

Summary



When the Rich text editor control is used in a section displayed as part of a flow action on the perform harness some of its features (changing the font) aren't working. The same editor works properly in the popup used to add a note from the audit window.

Error Messages



NA


Steps to Reproduce



NA


Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules.


RichTextEditor control does not work properly when referencing section also has AttachmentMenu control.

Resolution



This issue is resolved by hotfix item HFix-10043


 

Published January 31, 2016 - Updated October 8, 2020

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