Support Article
Rich text editor control not working properly
SA-1686
Summary
When the Rich text editor control is used in a section displayed as part of a flow action on the perform harness some of its features (changing the font) aren't working. The same editor works properly in the popup used to add a note from the audit window.
Error Messages
NA
Steps to Reproduce
NA
Root Cause
The root cause of this problem is a defect in Pegasystems’ code/rules.
RichTextEditor control does not work properly when referencing section also has AttachmentMenu control.
Resolution
This issue is resolved by hotfix item HFix-10043
Published January 31, 2016 - Updated October 8, 2020
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