Support Article

Round off issues occur while performing Export to Excel



Export to Excel using the out-of-the-box feature for a data table rounds off to three decimals.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a data table with properties containing seven decimal points
  2. Create instances for the data table
  3. Perform Export to Excel. Decimal properties are round off to two or three digits

Root Cause

A defect in Pegasystems’ code or rules. PRPC does not honor the pydecimal precision of the decimal property. Hence, always the default value 3 is considered.


1) Apply HFix-55271
2) Restart the server
3) Set the pyDecimalPrecision in the property rule form (advanced tab) for more precision

Suggest Edit

Published September 6, 2019 - Updated October 8, 2020

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