Support Article
Rule no longer exists: error on Segment Refresh
SA-39047
Summary
User is getting an error while refreshing segment rule in Pega Marketing portal 7.21.
Error Messages
This record has 1 error(s) in 1 place(s) .
Rule no longer exists
Steps to Reproduce
1. Open Marketing Portal.
2. Select any segment and click on actions to refresh the rule.
Root Cause
A defect or configuration issue in the operating environment.
The Node ID length is of 36 characters.
While doing a refresh on segment, it is trying to save the host id in PegaRules.MKT_RULE.
But the length of the column pxhostid is only 32 characters which is causing the issue.
Resolution
Increase the column size of pxHostid in PegaRules.MKT_RULE table to 36 characters.
Published July 26, 2017 - Updated December 2, 2021
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