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Support Article

RuleNotFoundException while updating a dialog message

SA-82408

Summary

RuleNotFoundException while updating a dialog ,message by clicking the 'Tools' and 'Configuration Tools' options.


Error Messages



RuleNotFoundException.


Steps to Reproduce

  1. Launch any work flow in Pega Customer Service application
  2. Attempt to update the dialog by clicking the 'Tools' and 'Configuration Tools' options


Root Cause



An issue in the custom application code or rules.


Resolution

Perform the following local-change:

Save-as setEditMode to @baseclass.

 


 

Suggest Edit

Published August 19, 2019 - Updated December 2, 2021

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