Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Save action configured on the menu item does not work



Save action configured on the menu item does not work when clicked.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Add a button in a section
  2. Configure the menu on click of the button
  3. In the menu, add the menu item and configure the save process on click the event

Root Cause

The menu configure generated the older Document Object Model (DOM) element structure. As a result, there was no action triggered on the click event. The DOM structure was in table format instead of <li> format.


Perform the following local-change:

Upgrade to Pega 7 platform Menus by navigating to Designer Studio > User Interface > Application Readiness > HTML5  


Published January 9, 2019 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us