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Support Article

Schedule Reports do not work correctly



Unable to schedule the standard reports if the check-out option for operator is disabled in Manager portal.

Error Messages

Not Applicable

Steps to Reproduce

1. Uncheck the check-out option for the manager and log in to Manager portal.
2. Navigate to Report Browser.
3. Select standard report category.
4. Click any standard report and schedule Report.

Root Cause

This is an issue with Pegasystems' code or rules.


Apply HFix-24815.


Published January 31, 2016 - Updated October 8, 2020

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