Support Article
Screen capture for push-pin feedback feature not working.
SA-8191
Summary
User is trying to use the push-pin feedback feature during testing to report feedback to PMF. While using this feature, they get a message on the screen stating "Screenshot capture not supported in browser".
Error Messages
Screenshot capture not supported in browser
Steps to Reproduce
1. Open application.
2. Use push-pin to report feedback.
Root Cause
The screen shot capability for the push-pin feedback feature is only available with IE8 or IE9.
Resolution
The user will need to use IE8 or IE9 to capture the screen shot when using the push-pin feedback feature. Enhancement Request FDBK-9147 has been submitted to have this functionality reviewed in a future release.
Published June 12, 2015 - Updated October 8, 2020
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