Support Article
Screen freezes on using Spell Check icon on the Rich Text Editor
SA-94587
Summary
User enters incorrect text into the Rich Text Editor (RTE) and clicks the Spell Check icon. However, the screen freezes when the user submits the form. Hence, the user is unable to perform actions.
Error Messages
Not Applicable
Steps to Reproduce
- Configure RTE in a section in a screenflow
- Enter text into the RTE and click the Spell Check icon
- Click Submit to finish the assignment
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
- Apply HFix-46084
- Apply HFix-43685
- Apply HFix-58440
Published December 23, 2019 - Updated October 8, 2020
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