Support Article

Screen load is lagging with Pega 7.1.8

SA-32225

Summary



Product Master application has a grid which is displays 200 records.

This is a tab within the work object. Search for the product which has 200 task and open the case. Once the case is opened go to tasking tab. It is unable to display the result.


Error Messages



Not Applicable


Steps to Reproduce

  1. Login to product master.
  2. Search for the product which has 200 task and open the case. Once the case is opened go to tasking tab.


Root Cause



If the amount of markup is high there will be an un-avoidable lag. The fact that rendering a huge amount of mark-up takes time is a common UI problem.

Resolution



In order to avoid facing this lag while loading the screen, suggested to use pagination feature while loading the data using grid.



In order to avoid facing this lag, the grid need to have the pagination feature.

 

Published January 6, 2017 - Updated January 23, 2017

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