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Support Article

Scripting and coaching tips not specific to user or workgroup



A coaching tip is configured and assigned to one of the users. All users except the user to whom the coaching tip was assigned could see it.

Error Messages

Not Applicable

Steps to Reproduce

  1. Log in to application, and navigate to configuration tools option.
  2. Provide a coaching tip.
  3. Assign the same coaching tip to a specific user or work group.

Root Cause

CPMCoachingTip section was designed to show multiple tips, and CPMDisplayCoachingTip activity had a bug in the looping through eligible tips.


Apply HFix-24432.

Published May 13, 2016 - Updated December 2, 2021

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