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Support Article

Scroll bar is missing in dashboard for reports tab



For one of the user, the scroll bar is missing in the reports tab in Case manager portal.

Error Messages

Not Applicable

Steps to Reproduce

In concourse case management dashboard, on the reports tab, the user is not seeing a scroll bar.

Root Cause

An issue in the custom application code or rules. The position value was static for the user.


Perform the following local-change: 

Add the following code in the UserWorkForm:

.ie11 #workarea .static-dc-tab {

position : Absolute !important;




Published December 21, 2016 - Updated October 8, 2020

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