Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Scroll bars do not display on the parent window



On launching a modal dialog from a grid and clicking the Next or the Previous button, scroll bars do not display on the parent window. Hence, unable to interact with all the elements on the screen.

Error Messages

Not Applicable

Steps to Reproduce

  1. Launch a modal dialog from a grid
  2. Click Next or the Previous button
  3. Dismiss the modal dialog. The scroll bar does not display.

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-42065.

Published April 27, 2018 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us