Support Article

Search does not find anything unless "old:" prefix is used



After an out-of-place upgrade to Pega 7, search is not working. However, if "old:" is added as prefix it is working.

Error Messages


Steps to Reproduce

Search for any rule known to exist in the rule base

Root Cause

The root cause of this problem is software user/operation error. The search system settings were not transfered correctly after upgrade.


Correcting the Search and Indexing settings corrected this issue.
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Published June 12, 2015 - Updated October 8, 2020

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