Support Article
Search functionality does not work
SA-82151
Summary
The Search functionality does not work post updating to Pega 8.2.1. The user is unable to search old rules.
Error Messages
Not Applicable
Steps to Reproduce
- Update Pega 8.1 to Pega 8.2.1
- Enter a rule name in the Search field. No matching search results found message displays
Root Cause
The size of the Search index files which generate is lesser than the minimum size required (~1 MB). New objects or rules created post upgrade are indexed. The access group of the pyBatchIndexProcessor requestor encountered the issue. It must have the privileges of the PRPC:AsyncProcessor access group to cause the out-of-the-box Queue processors to run.
Resolution
Perform the following local-change:
Add the privileges of the PRPC:AsyncProcessor access group to the access group which is used by the pyBatchIndexProcessor requestor to run.
Published August 19, 2019 - Updated December 2, 2021
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