Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Search functionality does not work




The Search functionality does not work post updating to Pega 8.2.1. The user is unable to search old rules.

Error Messages


Not Applicable

Steps to Reproduce

  1. Update Pega 8.1 to Pega 8.2.1
  2. Enter a rule name in the Search field. No matching search results found message displays

Root Cause

The size of the Search index files which generate is lesser than the minimum size required (~1 MB). New objects or rules created post upgrade are indexed. The access group of the pyBatchIndexProcessor requestor encountered the issue. It must have the privileges of the PRPC:AsyncProcessor access group to cause the out-of-the-box Queue processors to run.


Perform the following local-change:
Add the privileges of the PRPC:AsyncProcessor access group to the access group which is used by the pyBatchIndexProcessor requestor to run.


Published August 19, 2019 - Updated December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us