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Support Article

Section execution error on page 'pyWorkPage'

SA-29011

Summary



The user 's JVM was upgraded to :PRPC 7.1.7 , CPM 1.13,CSLS (CPMLS) 1.13.

After the upgrade, the section rule "CPMPerform" is not being found in Pega 7 and is throwing rule not found error.


 

Error Messages



Section 'CPMPerform' execution error on page 'pyWorkPage' of class 'XXX-FW-PRPFW-Work-Interaction-Call'. : Problem in JSP fragment.


Steps to Reproduce

  1. Click on new Menu -> Select New
  2. After clicking on New It should display “CPMPerform” harness but throwing Harness not found issue
  3. Users are not able reopen the rules in dev environment also


Root Cause



A defect in Pegasystems’ code or rules. CPMThumnail of version 6 does not have any circumstance, so users circumstance it in their ruleset using the property “.Program”. But in version 7 (after upgrade), same rule is circumstanced by pega (CPMLS) using the property “.FromWeb”. As one rule cannot have two different property level circumstance (note: This is not a template rule), users are getting this error. 


Resolution



Perform the following local-change: 

 User withdrew the version 6 circumstanced rule.
Suggest Edit

Published October 11, 2016 - Updated December 2, 2021

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